Support Centre

We've got your
back, on every road.

Everything you need to fit, run, and look after your MAXOTO device — installation rules, fitment checks, warranty cover, and a real human on the line when you need one.

Installation

Certified-technician fitment, safety steps, and what keeps your warranty valid.

Compatibility

Check your exact variant before you buy. What we need to confirm fitment.

Warranty

1–5 year cover. What is included, what is excluded, and how to claim.

Find My Fit

Tell us your car and we will tell you the exact MAXOTO device for it.

Downloads

App, firmware notes, manuals, and fitment catalogues.

Talk to a specialist

Questions before you buy? Reach our team directly.

Common questions

Can I install a MAXOTO device myself?

No. All MAXOTO products must be installed by an authorised, trained MAXOTO or DTE Systems-certified technician. Self or third-party installation voids the warranty.

How do I know a device fits my car?

Use Find My Fit, the product configurator, or an authorised dealer. We confirm fitment from your brand, model, variant, engine code, year, and VIN where applicable.

How long is the warranty?

Standard cover is 1 year from purchase, extendable to 2–5 years on select products. Register your serial number at maxoto.com within 7 days to keep cover valid.

Can I return an electronic device after installation?

Automotive electronic products are non-returnable and non-refundable once installed, paired, activated, or registered, except for confirmed manufacturing defects.

Will a MAXOTO device damage my car or void the OEM warranty?

MAXOTO devices are plug-and-play and fully reversible. OEM warranty decisions rest with the OEM or dealer; we make no representation about their coverage.

Talk to us

MAXOTO Customer Care

Level 5 & 6, JMD Regent Square, MG Road, DLF Phase 2, Sector 25, Gurugram, Haryana 122002